Communication is an essential part of a major commercial construction project. From the beginning of the planning stages through budgeting, signing the written contract, and the end of the construction phase, miscommunication can hinder the progress of your entire project. 

To ensure you steer clear of any mishaps, you should practice communicating with your contractor as often as possible. This way, you can rest easy knowing that your project and investments are on track and safely secured.

But how can you ensure that your communication skills are concise throughout the construction process? 

Communication Is the Key to Success

Because there are so many roles involved in construction, there’s usually a chain of communication from one person to another. Since you’ll be working closely with a team of contractors, you must be clear with your vision. Poor communication can cause a snowball effect and lead to mistakes that need to be fixed. 

Our Tips for Effective Client-Contractor Communication 

  • Be Clear About Your Budget

This is quite possibly the most important part of client-contractor communications. If your contractor isn’t aware of your exact budget, they won’t know the limitations. The last thing you need is for your project to cost you much more than you’re willing to invest. 

  • Establish Your Means of Communication 

To stay on top of communicating with contractors, you should establish a way to communicate. Ask what your contractor’s preferred means of communication is; you’ll want to speak with your contractor regularly, so establishing a time and way to talk can strengthen your project’s success rate. Determine whether you’ll make on-site visits to chat about the construction progress or when your contractor is available to speak over the phone or through text. 

  • Communicate Things in Multiple Ways

To ensure communications are reinforced throughout the entire team, try communicating important points in multiple ways. For example, if you want to stress an important aspect of your construction build, communicate it to your contractor and the rest of the team through numerous platforms, such as text messages and in-person meetings. 

  • Understand the Chain of Command

There is typically a chain of command in commercial construction jobs. It’s paramount to understand who reports to whom. Being clear about who’s responsible for keeping everyone current is crucial. This way, the right people can be held accountable throughout the build. 

  • Avoid Slang

Be professional when conversing with your contractor, and use language the entire team can understand. That means avoiding slang. 

  • Reach Out 

Foster a construction site that promotes honesty and feedback. Encourage all parties to reach out when they aren’t confident in the way you’re communicating. 


Communicating isn’t always easy, especially when you have a lot on your plate. Taking the extra step and creating a communicative environment can positively impact the success of your project. If you want contractors that are clear and communicative, contact Dub-L-EE Construction. You can count on our responsible team to provide exceptional communication from the beginning of the commercial construction process to the end.